Payment
Payment
- Which payment method do you accept?
- How can I pay with my credit or debit card? Not through PayPal?
-- Steps to click: "Pay with PayPal" - "Pay with Debit or Credit Card". You do not have to create a PayPal account, then you can use your cards to pay.
What should I do if I am unable to check out successfully?
-- Contact us at nielloled2021@outlook.com or in the online chat, we are always here for you.
- Why do you have different additional "shipping costs" when making your selection?
-- The additional costs do not relate to the freight. There is cost difference for different countries, including shipping cost, storage cost and labor cost, etc. For European and UK regions in particular, we also have to pay VAT.
Shippment
1.How many days can I receive my package after ordering?
--Shipping can be arranged within 1 business day. Usually 3-8 working days as delivery time if the item is in stock.
2.Shipping can be arranged within 1 business day. Usually 3-8 working days as delivery time if the item is in stock.
3.If it shows my package has been delivered but I haven't received it, what should I do?
-- Please contact nielloled2021@outlook.com asap. Our service team offers you steps and solutions.
4. Do you ship to countries where you do not have a warehouse?
--We ship from the factory in China with additional shipping costs for the countries where we do not have a warehouse. There will be import tax collected by local customs, please note.